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In summary, it has not even arrived yet. Poor communication re when it will actually arrive
Head Unit upgrade works and fits perfectly with my 2014 130tdi Passat. Noticeably improved the speakers/sound system too, Installed it myself, and Facebook chat assistance was amazing when I needed some help.
I purchased the 4GB RAM, 8-core CPU, 32gb memory option.
Hi Wesley,
Thank you for your kind words! We're thrilled to hear that your sound system has improved. I'll be sure to pass your compliment along to our Facebook team!
Cheers,
GTZONE Team
When I purchased the unit, there was a video on their website of how to install. When I received the unit, the video was gone and it looks like I need some sort of adaptor to install it. After messaging GTzone and sending an email asking for someone to contact me,......crickets. I now have a $500 paperweight.
Hi Lindsay,
Thanks for reaching out, and we're truly sorry for the hiccup with your installation experience. The PQ model unit you purchased does indeed need an additional adaptor for seamless connection, which isn't included in the standard package. We apologize if this wasn’t made clear initially, and for any delay in our communication — we aim to give the best support experience possible.
For installation help, you can check out our YouTube channel, where we post our tutorial videos. Here’s the link for easy access 😉: https://www.youtube.com/playlist?list=PLRsOy2R2-ZW9wvMzQjDDQlGoXPqDoYqMA
If you’d like to move forward with the adaptor, just let us know. We’ll ensure a quick arrangement to get your setup completed smoothly.
Thank you for your patience, and we’re here to help make everything right!
GTzone
Easy setup, and the sound quality is amazing. Wireless CarPlay connects instantly.
This head unit is a solid upgrade for my VW Passat. Wireless CarPlay is smooth, and the sound quality is top-notch.
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