Payments, Shipping & Returns

Shipping & Delivery Info

Pickup times
Monday to Friday: 00:00am -00:00pm
Feel free to reach us out if you can't find your preferred time.

Delivery To Australia
We use Lorem Ipsum Dolor Sit Amet.
Standard shipping can vary from 2 to 7 business days.
All postage orders are supplied with a tracking number to help you keep track of your delivery.
AU Standard Shipping: $9.95 flat rate for all orders
Free Shipping: Orders over $79
AU only Express Shipping: $19.95 flat rate for all orders

Delivery to NZ, USA, UK and Canada
Shipping to New Zealand: Head to loremipsum.com
Shipping to USA, UK & Canada: Unfortunately, we don’t ship to these countries at the moment.

Can I cancel my order or change the shipping address after the order is placed?
Please contact our team and they will follow it up for you. If your order has not been shipped yet then we can change it for you. Click the live chat button to get help ASAP.

What if it is too late to cancel an order?
If it is unfortunately too late to process the cancellation, we are still able to organise a return of the items in order to process a refund for you as long as the following conditions are met:
The returned item(s) must be sealed and in brand new condition;
There must be proof of purchase(eg. receipt or order number); and
Any return postage and initial postage will be covered by the buyer.

Items can be returned to us by post to our return postal address:
53 McDowall Street, Cotton Tree, Queensland, Australia 4558

Please note that any return postage must be covered at the customer’s expense. As soon as we receive the item(s), the refund can be initiated to the payment details used to make the initial order.

For the more questions, please head to our FAQs page here.